Business Analyst

In this career guide, you’ll learn everything you need to know about business as a career, from roles and responsibilities, to work environment and roadmap to becoming a Business Analyst.

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Who's a Business Analyst?

Business analysts help a company grow larger, stronger and better. They look closely at a company’s or department’s operations for areas of weakness, and come up with solutions to overcome those weaknesses. If you like to help people find ways to better themselves and their work, this is a great career option for you!

As a business analyst, you are the bridge between a business and the technical processes needed to run that business. You would analyse business models or ideas, and come up with ways to make them more efficient.

What will you do?

Understanding business requirements.

One of your primary responsibilities as a business analyst is working with project managers to understand their requirements and translating them into details that developers can understand. Project managers may not have a working knowledge of what technology needs to go into the processes they want, and tech experts might not be very familiar with business terms. You will act as a translator for both parties to ensure smooth execution.

Example: If a bank wants to develop a simple account creation system, they will explain what they want in it – personal details, uploading documents, payments, etc. You will explain these requirements to a tech team, by asking them to create a payment portal, or a landing page for approval, etc.

Differentiating between requirements.

You will determine the functional (what the project should do) and non-functional (how the project should work) requirements of a project, and explain the requirements to the developers in a systematic way to avoid confusion. Functional requirements are detailed and specific to the programme, while non-functional requirements are the features added for better usability.

Example: If you are creating a banking application, the functional requirements of this software would be to create a new account, update that account, delete that account, etc. A non-functional requirement would be something like making the application available 24/7 with no downtime.

Documenting your findings.

Once you have understood the client’s requirements, you will document these findings to ensure that the implementation team has the details they need to create the product. Your document must clearly state options for solving difficulties.

Example: If you miss out on a few requirements from the document, the developers will create the software without the specifications. This could lead to a considerable loss of time and effort, as they would be required to redesign the product to add the missing details.

Supporting project executions.

While you are not required to completely oversee the execution of the project, you will have to support the workings from time to time. This would involve handling any problems that arise, getting inputs from both parties and coming up with workable solutions.

Example: Say a blogger wants a web page on WordPress. During the execution, the tech team might realise that some of the client’s requirements are not available on WordPress. You would then ask the client if they would like to change their platform or slightly changing up their needs.

Testing for user-acceptance.

You will ensure that the software performs all the required functions in a user-friendly manner. This requires you to perform User Acceptance Tests (UAT), which involves creating various test scenarios and having real-time users test the software to help you identify issues.

Example: Say you’re testing an app for its “in-app search feature”. While the search feature may work, if it has bad loading time or only shows the top 10 results, it is not user-friendly. This is where UAT will help you.

Maintaining and enhancing software.

Once the software has been developed, tested and deployed, you need to come up with ways to enhance and maintain the system. You will submit regular maintenance reports to developers and clients, so they can notify you about any changes needed.

Example: If you have created a website for your client and they feel the search engine does not show a lot of results, you could work with the developers to have the search engine recognise synonyms and make it generate more results for each search.

Communicating with people.

As a business analyst, you will spend a good amount of time talking to clients about their business requirements, application designs and project statuses. Generally, the people you talk to would be senior executives, so you will do a good amount of research before you get into these discussions.

Example: If you’re talking to a manager about their company’s business needs, you will need to have a working knowledge about the organisation, its processes, audience, market strength, etc. This will help you suggest the right solutions.

Take the Mentoria career assessment test, to find out how well-suited you are as a Business Analyst.

Where will you work?

Office

Business analysts typically work in an office environment with other employees and managers of different departments.

Agencies

Many analysts freelance or work with agencies that consult several companies at a time, which often involves visiting several businesses in a day to gather information and observe different practices to develop the right strategies.

Client Visits

You will spend a considerable amount of time visiting your client’s and developer’s offices for briefings, meetings, etc. 

How do you get there?

Step 1- Class XI-XII/Junior College

This is not an ideal option, but it can get you into a business-related course.

STEP 2- Entrance Exams

Clear the BMS (Bachelor of Management Studies) entrance exam held by St. Xavier’s College, Mumbai, JET (Jain University), etc. The eligibility for these tests is 60% marks in your 12th standard exams.

To pursue BBA (Bachelor in Business Administration), you will have to clear exams held by colleges like Indraprastha University (IPU CET), Symbiosis University (SET), All India Management Association (AIMA UGAT), etc. The eligibility for these tests is 50% marks in your 12th standard exams.

STEP 3- Graduation

Pursue a three-year BBA or BMS degree from colleges like NMIMS (Mumbai), Christ University (Bengaluru), Amity University (Delhi), St. Xavier’s College (Mumbai). This will help you form a strong background in business studies.

STEP 4- Internship

While pursuing your graduation, take up an internship in the field of your interest to get some hands-on experience. As an intern, you would be tasked with assisting analysts in collecting, documenting, and communicating information to clients and developers.

STEP 5- Land a Job:

Now that you’ve graduated and completed an internship, it’s time to get a job! Make sure your resume includes all the skills you’ve acquired and all the projects you’ve completed during your college and internship. You can join an organisation as a Product Analyst, where you will work under seasoned analysts to help them analyse existing and potential products. Congratulations, you are now officially a Business Analyst!

STEP 6- Postgraduate Degree

Most pursue a postgraduate degree directly after graduation, but you could also work for a few years before opting for further studies. Pursue a two-year MBA in Business Analysis from colleges like Indian Institute of Management (Kolkata), Christ University (Bengaluru), etc. You would have to clear GMAT to get into this course.

 

Thinking of a career as a Business Analyst? Take the Mentoria assessment test & talk to our career counsellors to get personalized step-by-step guidance for your future career path.

Step 1- Class XI-XII/Junior College

Commerce offers subjects like mathematics, economics and business studies, which will help you get into business-related courses.

STEP 2- Entrance Exams

To pursue a BCom honours, appear for entrance exams like CUET (Christ University) and NPAT (NMIMS). The eligibility for this test is 50% marks in Class 12 with mathematics/statistics as one of your main subjects.

To pursue BBA (Bachelor in Business Administration), clear exams like IPU CET (Indraprastha University), SET (Symbiosis University), AIMA UGAT (All India Management Association), etc. The eligibility for these tests is 50% in your Class 12 exams.

To pursue a BMS (Bachelor of Management Studies) degree, clear the entrance exam held by St. Xavier’s College, (Mumbai), JET (Jain University), etc. The eligibility for these tests is 60% in your Class 12 exams.

STEP 3- Graduation

Pursue a three-year BCom, BCom hons, BBA or BMS degree from colleges like NMIMS (Mumbai), Christ University (Bengaluru), Amity University (Delhi), St. Xavier’s College (Mumbai). These courses will help you form a strong background in business studies.

STEP 4- Internship

While pursuing your graduation, take up an internship in the field of your interest to get some hands-on experience. As an intern, you would be tasked with assisting analysts in collecting, documenting, and communicating information to clients and developers.

STEP 5- Land a Job

Now that you’ve graduated and completed an internship, it’s time to get a job! Make sure your resume includes all the skills you’ve acquired and all the projects you’ve completed during your college and internship. You can join an organisation as a Product Analyst, where you will work under seasoned analysts to help them analyse existing and potential products. Congratulations, you are now officially a Business Analyst!

STEP 6- Postgraduate Degree

Most pursue a postgraduate degree directly after graduation, but you could also work for a few years before opting for further studies. Pursue a two-year MBA in Business Analysis from colleges like Indian Institute of Management (Kolkata), Christ University (Bengaluru), etc. You would have to clear GMAT to get into this course.

 

Thinking of a career as a Business Analyst? Take the Mentoria assessment test & talk to our career counsellors to get personalized step-by-step guidance for your future career path.

What skills would you need?

Communication Skills

Communication Skills

Communication skills are the ability to clearly express ideas, information, and feelings, both verbally and in writing, so others can easily understand. This includes listening effectively, using the right tone, and being aware of non-verbal cues like body language. These skills help you explain your thoughts clearly, build relationships, and work better in teams. Good communication is important in almost every job, from customer service to leadership roles, because it ensures that tasks are understood and done correctly, and it helps prevent misunderstandings. build this skill
Creative Skills

Creative Skills

Creative skills involve the ability to think outside the box, generate new ideas, and find innovative solutions to problems. These skills include imagination, design thinking, artistic abilities, and the capacity to develop fresh concepts or approaches in different fields, from writing and art to problem-solving in business. Creative skills help you come up with original ideas, improve processes, and develop unique solutions in the workplace. In roles like marketing, design, or product development, creativity is essential for staying competitive and bringing new perspectives to projects or challenges. build this skill
Attention to Detail

Attention to Detail

Attention to detail means being careful and noticing small things that others might miss. It involves checking your work carefully for mistakes, following instructions exactly, and making sure everything is done correctly. This skill helps you do accurate work and avoid errors. In jobs, attention to detail is important for tasks like writing reports, managing data, or following safety rules.     build this skill
Social Skills

Social Skills

Social skills are the abilities that enable effective communication and interaction with others. They encompass a range of interpersonal competencies, including active listening, empathy, non-verbal communication, conflict resolution, and teamwork. These skills help individuals navigate social situations, build relationships, and collaborate effectively in various settings. Having strong social skills is crucial for personal and professional success. They enhance teamwork, foster positive relationships, and improve communication, which can lead to better collaboration and productivity in the workplace. In many professions, especially those involving direct interaction with others—such as education, healthcare, and sales—strong social skills can significantly impact outcomes and overall effectiveness. build this skill

How do you make it to the top ranks?

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Product Analyst

Your initial responsibilities in business analytics would include collecting, analysing, communicating, and documenting existing and potential new products that your firm may wish to bring to the market.

Business Analyst Specialist

As you get promoted to Business Analyst Specialist, you will have to provide analytical and technical support to a business by developing innovative software and solutions. At this level, you can explore your creativity to come up with ideal solutions.

Business Manager

This is your first step towards a management position. You will be responsible for coordinating the efforts of multiple business analysts on a project. You must determine how the project’s requirements will be managed, create budgets plans for the project, and ensure that all analysts on your team maintain quality and consistency in their work.

Senior/Lead Business Analyst

At this stage, you will choose and lead a specialisation (industry or product). Your primary task is to recommend solutions and provide inputs on projects related to your field. As you’re in a senior position, you will also have to mentor junior analysts within your organisation.

Chief Technology Officer

This is an executive-level position. Here, you will be responsible for a particular company or companies. Apart from IT-related issues, you will develop, employ, manage and analyse the company’s technological resources.

Note: At any stage in your career, you can choose to become a consultant and use your experience to advise and implement analytical solutions in organisations.

Pursuing your career locally VS abroad

As India continues to be a powerful IT hub, the demand for business analysts in the country continues to remain high. It is predicted that by 2020, India will have the highest number of business analysts in the world. These professionals are entering several sectors like retail, corporate finance, banking, healthcare, e-commerce, hospitality and manufacturing, among others. Aspirants could get into this field with a BBA, or even pursue an MBA for better prospects in top companies like TCS, Infosys, Wipro, Accenture, etc. The average fee of a bachelor’s course ranges between INR 1,00,000 to 2,50,000 for the three-year programme, while a two-year MBA course in Business Management may cost between INR 1,00,000 to INR 6,00,000.

Business analytics is gaining wide popularity in major organisations and sectors across the world. Business analytics professionals are particularly valuable in Silicon Valley, where a large number of tech startups need the data-driven advantage to make a breakthrough. With India being a major outsourcing hub of IT-related services, business analysts from the country are highly in demand. If you wish to pursue this career abroad, start with an overseas MBA degree. This may cost anywhere from INR 20,00,000 to 50,00,000 for tuition fees with additional living costs and other expenses. The minimum duration for an MBA is 12 to 14 months for a short-term course. Some of the best colleges to pursue an overseas MBA are Harvard Business School (USA), London Business School (UK), University of Toronto: Rotman School (Canada), Melbourne Business School, University of Melbourne (Australia), Nanyang Business School (Singapore).

How much would you get paid?

The exact number will depend on where you’re working, your education, skill-set and internship experience. 


What are your career options?

Operations Manager

As an operations manager, you will overlook the daily tasks of various departments in the company and ensure that business goals are met. You will be responsible for identifying and analysing business needs such as current products and services, and standard operating procedures. You will also provide technical or non-technical recommendations for the overall improvement of the business and its resource management. This job role requires a bachelor’s degree in any kind of business-related course with additional soft skills like conflict management, business negotiation, business organisation, decision making and leadership.

Product Owner

A product owner is a business analyst with a background in information technology. As a product owner, you are responsible for maximising the value of the company’s product in the market. You will take on several roles such as business strategist, market analyst, product designer, customer liaison, and project manager. A background in business management with certification programmes in Scrum, Lean, XP and Kanban, will help you learn which practices can be employed.

Project Manager

A highly popular career path for business analysts, project management involves planning and executing a wide variety of projects within the organisation. As a project manager, you will oversee the project’s development while ensuring that it meets stakeholder expectations, stays within the allotted budget, and meets the deadline. This role requires a diverse set of skills; you can opt for proper management training after completing your business course or while on the job. Additionally, you need to be good at communication, leadership, team management, negotiation and risk management.

Business Architect

Business architecture is concerned with developing and maintaining an organisation’s business capabilities as per the business strategy and goals. As a business architect, you would work on projects at an enterprise level to improve business processes through different strategies and ideas. Pursue an MBA and gain several years of experience in the field before you choose this specialisation. You will need a sound understanding of business principles, have the ability to implement the latest technologies, and need communication skills to work with various departments in the company.

Relationship Manager

Business relationship management is the understanding and application of activities related to business networking. Relationship managers are mostly senior-level business partners who support and advance business objectives for overall growth. As a relationship manager, you would understand and influence stakeholders while building a strong relationship with them. Naturally, you will need excellent communication and listening skills along with the ability to visualise and solve complex problems within an organisation. This role requires an MBA in business or IT-related courses.

Subject Matter Expert

Subject matter expertise is a top choice for business analysts who wish to focus on particular interests and develop their abilities in those fields. As a subject matter expert (SME), you would have sound knowledge and experience in a particular domain or industry, and will often be called upon to train young aspirants in that field. While most business analysts overlook various areas in a project, you would understand the inner workings of a department in terms of teamwork, processes implementation and so on. You would evaluate how a change in business policies can impact your department and, thus, how change must be introduced for overall business growth. Most SMEs have a bachelor’s degree in business courses and work their way up by gaining experience in the field.

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