10 Things You Should Know About The Hospitality Industry


Last Updated: March 31, 2023
no preview

Alright guys, let’s talk about the hospitality industry. You know, the industry that makes sure you have a comfy bed to crash on after a wild night out, or serves you up that mouth-watering brunch to cure your Sunday hangover. 

Whether you’re a seasoned traveller or a brunch enthusiast, we’ve all had some experience with the hospitality industry. But how much do you really know about what goes on behind the scenes? Buckle up and get ready to learn the 10 things you should know about this exciting and sometimes chaotic industry. 

hospitality industry

Get A Deeper Understanding On Hospitality

The hospitality industry is a dynamic and exciting field that offers a range of career opportunities for those who are passionate about customer service and providing exceptional experiences. With the industry constantly evolving, it is essential to keep up with the latest trends and developments to stay ahead. Whether you are just starting your career or looking to advance to an executive role, the hospitality industry has something to offer everyone.

  • The hospitality industry is vast and includes hotels, restaurants, bars, cafes, cruise ships, and many more:

Welcome to the exciting world of hospitality! It’s a diverse and dynamic industry that caters to people’s needs and desires, making it an essential part of our lives. From the moment we wake up to the time we go to bed, hospitality services are all around us, making our days more comfortable and enjoyable. Let’s start with hotels, which offer a home away from home experience. Restaurants, on the other hand, tantalize our taste buds with a variety of cuisines and dining experiences. Bars and cafes are also an integral part of the hospitality industry, providing a space to socialise and unwind.  But hospitality isn’t just about providing services; it’s about creating experiences and memories that last a lifetime. From personalised touches like a welcome note in your hotel room to surprise desserts at your favourite restaurant, the hospitality industry is all about going the extra mile to make you feel special.

  •  It is a people-centric industry that requires excellent communication and customer service skills:

Think of yourself as a superhero, using your charm and charisma to save the day and make your customers feel like VIPs. From the way you greet them to the way you handle their concerns, every interaction is an opportunity to show off your superpowers and make a lasting impression.

In the hospitality industry, it’s all about people! Whether you’re greeting guests at a hotel or taking orders at a restaurant, your communication and customer service skills are essential to creating a positive experience for your customers.

hospitality industry

  • The industry is highly competitive, and customer satisfaction is the key to success.

Welcome to the Hunger Games of the hospitality industry, where every business is fighting for the ultimate prize: customer satisfaction. In this cutthroat world, only the businesses that can provide the best experience for their customers will come out on top. It’s like a game of Jenga, where one wrong move can cause the whole tower to come crashing down. But instead of blocks, you’re dealing with customers, and one bad experience can lead to a bad review, negative word-of-mouth, and a decrease in business. By offering personalised service, going above and beyond to meet your customers’ needs, and constantly improving your offerings, you can build a tower that’s unshakeable.

  • Hospitality professionals work long hours and are required to be on their feet for extended periods:

But fear not, my friend, because in this industry, being on your feet is just part of the fun!

 Think of it like a dance party, where you’re constantly moving to the beat and grooving to the rhythm of the day. From serving tables to checking in guests, every step is a chance to show off your moves and impress your customers.

 Sure, your feet might ache, and your back might be sore, but think of it as a workout that gets you paid! Who needs a gym membership when you’re lifting trays, carrying luggage, and running around all day? And let’s not forget about the perks of the job, like getting to taste delicious food, trying new cocktails, and meeting interesting people from all over the world.

  • Many jobs in the hospitality industry do not require formal education, but experience and a good attitude are essential:

In this industry, it’s not ALL about where you went to school or how many degrees you have, but about your passion, personality, and willingness to learn. Sure, experience can give you an edge, like a secret spice that adds an extra kick to your dish. But even if you’re just starting, with the right attitude, you can go far and achieve great success. Think of it like a cooking competition, where your skills, creativity, and personality are the main ingredients. You don’t need a culinary degree to impress the judges; all you need is a good attitude, a unique flair, and the ability to adapt to any situation.

hospitality industry

  • Technology is rapidly changing the hospitality industry, with advancements in online booking, mobile check-ins, and digital menus:

Yes, technology is really changing the game and taking customer experience to the next level! In this industry, it’s all about embracing the latest advancements in online booking, mobile check-ins, and digital menus to provide a seamless, personalised experience for your guests. Think of it like a high-tech adventure, where you’re the captain of a spaceship that’s exploring new frontiers and pushing the boundaries of what’s possible. With tools like online booking, you can reach new customers from all over the world and create a buzz that’s out of this world.

  •  Sustainability and eco-friendly practices are becoming increasingly important in the industry:

Welcome to the sustainable side of hospitality, where being eco-friendly is the new black, and every little effort counts! In this industry, it’s all about embracing sustainability practices and making a positive impact on the environment while still delivering a great guest experience. With sustainable practices like reducing waste, conserving energy, and using eco-friendly products, you can create a ripple effect that spreads far and wide. And of course, there’s the magic of locally-sourced and organic food, where your guests can enjoy delicious meals that are not only healthy but also sustainable. It’s like a farm-to-table feast, where you’re supporting local farmers and reducing your carbon footprint at the same time. So put on your green cape (or just your reusable tote bag), because in the hospitality industry, sustainability is not just a trend, it’s a way of life. 

hospitality industry

  • The hospitality industry provides a vast range of career opportunities, from entry-level positions to executive roles:

The hospitality industry provides a vast range of career opportunities that can take you from the bottom to the top in no time! In this industry, it’s all about finding your niche and using your talents to climb the ladder of success. With entry-level positions like server, bartender, or front desk agent, you can start your journey and gain valuable experience that will help you grow. And as you gain experience and build your skills, you can climb higher and higher, reaching executive roles like hotel manager, restaurant owner, or even CEO of a hospitality company. And let’s not forget about the diverse range of careers within the industry, from culinary arts to event planning to hospitality technology.

  • It is a global industry, and job opportunities exist all over the world:

In this industry, it’s all about expanding your worldview and connecting with people from all walks of life. With job opportunities in every corner of the world, you can pack your bags and set off on an adventure that will take you from the sunny beaches of Bali to the snowy slopes of Switzerland. And as you travel, you’ll get to meet people from all over the world, learn about different cultures, and share your own experiences. It’s like a global family, where everyone is united by a passion for hospitality and a love of travel. With a passport in hand and a willingness to explore, you can create a career that takes you places you never thought possible and gives you memories that will last a lifetime!

hospitality industry

  • The hospitality industry is a rewarding and fulfilling career choice for those who enjoy working with people and providing excellent service: 

But it’s not just about the people – hospitality is also about delivering exceptional service. Whether you’re working in a hotel, restaurant, or any other hospitality business, you’ll be responsible for creating a welcoming and comfortable atmosphere that guests won’t forget. And the best part? Seeing the joy on a guest’s face when they leave satisfied and happy is a feeling unlike any other! If you’re someone who loves to make others happy, the hospitality industry can be a dream career! Whether you’re a natural host or hostess, enjoy serving up delicious food and drinks, or love to create memorable experiences for guests, there’s a role in hospitality that’s perfect for you.

hospitality industry

Become A Part Of The Luxury!

May Your Tips Be Big, Your Customers Be Happy, and Your Feet Never Get Tired: Cheers to a Rewarding and Wacky Journey in the Hospitality Industry! Confused about what country and what course to choose? Start by choosing Mentoria

Mentoria‌ ‌promises‌ ‌to‌ ‌handhold‌ ‌you‌ ‌during ‌your‌ ‌career‌ ‌discovery‌ ‌journey‌ ‌-‌ ‌from‌ ‌the‌ ‌time‌ ‌you‌ ‌sign‌ ‌up‌ ‌until‌ ‌you‌ ‌get‌ ‌into‌ ‌a‌ ‌career‌ ‌you‌ ‌love.‌